Welcome back.

Sign in to submit appointments, track close status, and run your pipeline.

Forgot your password? Reset it

Create your account.

Get access to your portal. Submit appointments, track status, edify clean.

By creating an account you agree to the Terms of Service and Privacy Policy.

Welcome back, Agent.

here's where your pipeline stands today.
Open Appointments
0
no open appointments yet
Closed (MTD)
0
submit your first appointment
Pipeline value
$0
no pipeline yet
Close rate
-
need at least 1 closed

Commission Calculator

See what a deal is worth in seconds.
4.5% comp level
$
Estimated commission
$-

This is 4.5% on your 50% setter split of the premium (the annuity value divided by two). Actual commission depends on the product, the client's age, and your comp level. Use this as a ballpark, not a guarantee.

Recent appointments

All New Scheduled No-show Signed Closed
Prospect State Income Quality Submitted Status

Submit an appointment.

Pick the advisor, log the client, and book the time in one flow.
✓

Appointment submitted.

The retirement income planner will run the call at the time you booked. You're done.

Step 1

Pick the advisor

Choose who the prospect should meet with. Each advisor has their own Calendly.

Once selected, the calendar on the right loads that advisor's available times.
Step 2

Log the client & book the time

Fill these in while you're on the call, then book the time. One flow, one submit.

The only things we need required

Tells the planner if he's licensed there.

Anything else you got all optional

Skip any of it. The more you fill in, the sharper the planner walks in.

Situation

Call quality

Optional, but this is the single most useful thing you can leave. Sets that carry real notes book at 60%. One or two honest lines beats a paragraph of filler.

Book the time

With the client on the line, pick a time below. It books under exactly the name, email and phone above, and Calendly sends the invite and reminders.

Having trouble with the form above? Submit via backup form →
New here?

Two moves.

You are already finding the money. Here is how to start. Watch one training nugget, then set one appointment. That is the whole game.

1
Watch one training nugget
2
Set one appointment
New to the portal? Take the 30-second tour →
Live training Wednesdays · 1:00 PM ET on Zoom Join + replays →

My appointments.

all submissions, filterable, sortable.

All time

All This month New Scheduled In progress No-show Reschedule Signed Closed Lost Disqualified Nurture
Prospect State Income Quality Submitted Status Commission

My board.

who to call · what's coming · what's waiting — tap any card to open the client
Resources

Everything you need. One tap away.

Scripts, the live training, the people who run your calls.

Pinnacle Wealth GroupThe planners on your calls Backup formOnly if the portal is down
What a case is worth to you
Premium÷ 2×4.5%=your check
$200,000 case$4,500
$350,000 case$7,875
$500,000 case$11,250
Skip the line
1 on 1 paid mentorship with William. The portal teaches you to set. Become The Closer is where you work with me directly, on your calls, until you're closing your own. Take the closer quiz and apply.
Take the closer quiz →
Direct line
William GallagherQuestions, deals, anything. Put your number in the email and I'll call you.
Email William →
Resource Center

Find the money. Set the call. Get paid.

Pick your lane. One shelf at a time, and everything is one tap away.

Learn how the close works. You start closing your own when William says you're ready.

Live every Wednesday · 1:00 PM ET

Bring a call. Leave with a set.

–days
–hours
–min
Next session: Wednesday, 1:00 PM ET
Meeting ID 812 9321 6006·45 min·real calls from the floor·recorded every week
Latest replay
Loading…
ClipsShort cuts from the calls
Clips

The parts you will actually use.

Loading clips…
Word tracksThe exact words, in call order
The whole playThree moves, one conversation. Tap a move for the exact words.
You keep your name on the case and half the check.$200,000 case → $4,500 to you

Straight from the Wednesday calls. Open a section for the words; every script has a copy button.

00Why you set, not closeYou find the money. That is the job.▶

You find the money. That is the job.

Every deal William closed this fall came from a mortgage protection agent or a client referral. Until someone finds the money, it does not exist to anyone. That is not the junior role.

Why you hand it off

Say it like this
"I'm not a jack of all trades. I'm really good at the insurance and the mortgage protection side. That's why I work with a retirement team, because they specialize in this part of it. I don't want to lead you in the wrong direction."
William, Sep 16 training

Saying you are not the expert is not weakness. It is the reason they trust you. Think of a friend who loves your new tile: you send him to your tile guy. You did him a favor and you lost nothing.

What you keep

  • Your name stays on the file. You see every note the specialist publishes to you.
  • You get paid on the close, when the carrier pays: half the premium times your setter rate, 4.5 percent by default. A $200,000 case is $4,500 to you. You need your annuity license and the carrier appointment in the client's state to be paid.
  • One real find on a call you were already on beats a week of cold dials.

From a setter whose sets closed two big cases in one week

"I just realized I gotta be the first person to tell these people they don't need mortgage protection, because every other agent's told them they need it. If they're sitting on a bunch of money in the bank, they don't necessarily need mortgage protection. So my goal is to provide value and get them in front of you so you can solve a real problem for them."
Bear, setter, Oct 28 training
01The five rulesEverything else hangs on these.▶

The five rules

1

Hard questions need a justifier.

Never ask about money cold. Give the reason first ("I want to make sure I don't overinsure you"), then ask. With a reason it sounds thorough. Without one it sounds like a sales question.

Oct 28 training
2

Uncertainty first, then pain.

Ask questions they do not have an answer to. Once you hear "I don't really know," you have permission to ask the harder question and it will not feel salesy. Pain questions without the gap feel like being sold.

Oct 14 and Oct 28 trainings
3

Ask, then stop talking.

One question. Then pause. The more they think, the more they listen to what you say next. Never answer your own question.

Sep 16 training
4

Never say the word first.

Say what it does: "a self-funded pension plan," "income you can't outlive." Talk benefits, never features. Never hype the product. Hype the person you are setting them with.

Sep 16, Sep 23, Oct 21 and Oct 28 trainings
5

Educate. Never fearmonger.

Use real events (2008, 2020) as questions. Do not predict a crash, do not tell them their retirement is going to be bad, and never promise growth.

Oct 14 and Oct 28 trainings

William's line on all of it: "You never guarantee growth. You guarantee income." And on a setting call you never promise a number, a rate or an outcome. That is the specialist's call, in writing.

02Find the moneyInside the financial inventory, early in the call.▶

Find the money

If you forget everything else

Three moves, asked early, inside the mortgage protection inventory you are already doing. Then go right back to the mortgage sale.

  1. Is there money? "What do you have that your family would inherit tomorrow if you died today? 401(k)s, IRAs, stocks, mutual funds?"
  2. How much? "I want to make sure I don't overinsure you. Roughly how much would they inherit from all of those combined?"
  3. Is any of it sitting? "What did you do before this job? What did you do with that old retirement account? Is it just sitting there unmanaged?"

Take the number and move on. "That is awesome, you worked hard for that." Then keep selling the mortgage. The retirement conversation comes later in the same call.

Move 1

The account and the amount

Ask it confidently, the way you ask about work coverage. It also tells you if they have work life insurance, so you can handle that before it comes up.

The inventory question
"[Name], shoot me straight. Most of the families I work with, they're not sitting on nothing. What do you have that your family would inherit tomorrow if you died today? 401(k)s, IRAs, stocks, bonds, mutual funds? Any large savings?"
William, Oct 28 training
The amount, with the justifier
"Now, I want to make sure I don't overinsure you. It's important you don't get insurance you don't need. How much, roughly, would your family inherit from all those accounts combined if you passed away?"
William, Oct 28 training

Ballpark is all you need. If they hedge, the seed is planted and the specialist gets the number on the call.

Move 2

The old 401(k): the career question

The easiest way to uncover an old account. It is just small talk, so nothing goes up.

Three questions, then the one that matters
"What do you do for work? How long have you been doing that? What did you do before? ... What did you do with your old retirement account from there? Is it just sitting there unmanaged?"
William, Oct 28 training

Keyword: unmanaged. Nobody likes the idea of their money drifting with nobody watching it.

Move 3

The three buckets

When they mention a 401(k), ask why it has not moved yet. If they ask what you mean, give them the buckets and pause between each one.

The bucket question
"[Name], I know you mentioned you had a 401(k). Why haven't you rolled that over yet? ... Well, most of the families we work with find themselves in one of three buckets. Either they've already rolled it over, they didn't know they could, or they just haven't. Where do you find yourself?"
William, Sep 16 training
  • Didn't know they could or just haven't: that is the appointment.
  • Already rolled it over: ask who manages it now and how they feel about it.
Who is worth a call

  • 50 and up is the sweet spot. Under 50 only for an old employer 401(k) that is sitting there.
  • Under 59 and a half: a current employer's plan usually cannot move yet. An old job's plan, an IRA or cash can.
  • Cash and savings: any age.
  • Over 80 or 85: only with a large amount of money that is actually available (William's line is about half a million).
  • No money at all: do not pivot. Use it to sell the mortgage protection: "If you don't have retirement savings, it's even more important your family has this coverage."
William, Sep 23 and Oct 28 trainings
Another door in

The trust and will bridge

Works mid-inventory, after they tell you why they want the mortgage paid off.

"You want to make sure she's never going to be poor, right? Have you set anything up to make sure she's protected from a legal standpoint, like a trust and a will? ... Most families tell me the same thing, they've been meaning to do it. What do you have that your family would inherit on top of the life insurance we're taking care of today? 401(k)s, IRAs, savings, anything you'd want protected?"
William, Oct 28 training

Use the trust to uncover the money. Do not set it as a trust appointment: "Don't just be like, he's going to help you out with the trust." The appointment is still the retirement call.

Do not
  • Ask "how much do you have in savings?" with no reason. It is a weird question from a stranger.
  • Stop the mortgage sale to talk retirement. Find it, note it, keep selling. William lost mortgage sales early on by going down the rabbit hole.
  • Tell them they should roll it over or move money. That is the specialist's recommendation to make, in writing.
03Open the door: 2028A question, not a prediction.▶

Open the door: 2028

This is the line that turns a mortgage protection call into a retirement conversation without a pitch. You are not predicting anything. You are asking a question most people have never been asked.

Step 1

Get the retirement date

Assume they want to retire. Use extremes.

"I'm assuming you're not planning to work forever, right? When do you want to retire? In the next ten years, or you just want to work forever?"
William, Oct 14 and Oct 28 trainings
Step 2

The 2028 question

Ask it plainly. Then stop.

The line
"What's funny about 2008 and 2020 is both of those years were presidential elections. Does it concern you that we're coming up on a presidential election in 2028?"
William, Oct 14 training
If they have an advisor
"I'm sure your advisor already talked to you about what happened in 2008 and 2020, right? Being that you're closer to retirement now than you were back then, have you taken any steps to make sure 2028 doesn't affect you?"
William, Oct 14 and Oct 28 trainings

If they say "I don't know," that is the gap. Hit it back gently: "You don't know? Has anybody ever walked you through that?"

Step 3

Put it in their reality

Work five more years
"Back in 2008 and 2020 you were still working, so you could ride it out. Now that retirement is close, how would it make you feel if you had to work an extra five years because you didn't prepare for 2028, and things did go sideways?"
William, Oct 14 training
The magic wand
"If I could wave a magic wand and you could remove one of three things, the market going up, going down, or staying the same, which one would you remove?"
William, Sep 23 training

They say "down." Then: "If there were a way to have an income that lasts as long as you do, like a pension, would that give you more certainty in retirement?" Then go to the handoff.

Do not
  • Name a politician or a party. It turns the call political and burns the time.
  • Claim crashes follow elections, or predict one. Only 2008 and 2020, asked as a question.
  • Say "everyone lost all their money." Most people did not, and they know it.

If they ask whether elections cause crashes: "Not that I know of. 2008 was the financial crisis and 2020 was Covid. The point is nobody gets to pick the year."

04Build the gapUncertainty first. The pain comes on its own.▶

Build the gap

"Questions that build uncertainty, not pain." Once they realize they do not know the answer, they get curious, and curious people start asking you the pain questions themselves.

William, Oct 28 training

The distribution question

The scariest part of retirement is the spending side. Nobody taught them how to pay themselves.

"What's your plan to make sure you don't run out of money in retirement? Like a distribution plan, a way to pay yourself, no matter what the market does?"
William, Sep 23 and Sep 30 trainings
Compliment first, then ask
"You seem like a sharp guy. Now, what's your plan to make sure you don't run out of money in retirement?"
William, Oct 14 training

The funnel, one question at a time

Go as deep as they let you. Ask one, wait, ask the next.

  1. "Has anybody ever walked you through that?"
  2. "How much could you really lose before you'd have to work a few more years?"
  3. "If it dropped by that much, could you keep your retirement income? Or would you have to work longer to recover?"
  4. "How much longer?"
  5. "Do you think your health will be the same eight to ten years from now?"
  6. "How does that make you feel?"
William, Oct 28 training

Two frames that land

Rich or never poor
"Do you want to get rich in retirement, or do you just want to guarantee you'll never be poor?"
William, Oct 14 training
Tie it back to the house
"Not only do you need to protect the mortgage if you pass away, you also need to protect it while you're alive. What's your plan to make sure the mortgage gets paid when the paychecks stop?"
William, Sep 30 and Oct 14 trainings

William's trick: ask broad retirement questions at the top, and always land the bottom of the funnel back on the mortgage. They never feel steered, and you build the need for both.

Do not
  • Tell them their retirement is going to be bad. Nobody wants to hear that. Let them reach it.
  • Pitch the solution before the gap is there. That was William's note to a setter in the Oct 14 role play.
  • Fill the silence. Ask, then wait.
05Hand it offNever say the word. Undersell it.▶

Hand it off

You are setting a 10 to 15 minute discovery call with the retirement side, Pinnacle Wealth Group. Say what the call is, not what the product is.

Early in the call

Plant it, then keep going

Mention the retirement team in your expectations, then go straight back to the mortgage. You are telling them, not asking them.

"Before we go over everything, I work with a retirement team, Pinnacle Wealth Group, and for a lot of the families I talk to there are a few financial strategies worth a look. I'll introduce you at the end of this call. Just remind me if I forget."
Adapted from William, Oct 28 training

William says "I talked to my manager" because, for his own team, he did. Only say you talked to someone if you did.

When it comes up

The self-funded pension plan

People need something they can picture. A pension is something everyone understands.

"I'm assuming you've probably already looked at a self-funded pension plan before, right? ... You know how a pension works. You pay into it, and then it pays you an income for as long as you live, and your wife as long as she lives. There's hardly anyone that offers pensions anymore, so some companies came out with self-funded versions. Now, I'm not the expert on those. Remind me and I'll introduce you to the retirement team."
Adapted from William, Oct 28 training

If they want details now: "We don't need to get into that right now. Just remind me at the end of the call." Then go back to the mortgage.

The handoff

Do them a favor

"I really liked our conversation, and it'd be a little weird if I knew another way to help you and didn't mention it. I work with a retirement team, Pinnacle Wealth Group. They don't replace your financial advisor. They focus on the income side, how your money pays you once the paychecks stop, so you're not reacting. I can set up a quick call with them. Tomorrow at [time] or [day] at [time], which works better?"
William, Sep 16 and Oct 14 trainings
If they ask how it works
"Great question for the specialist. I'm not a jack of all trades, and I don't want to lead you in the wrong direction. They have a two and a four open tomorrow. Which works better?"
William, Sep 16 training
Undersell it

Stop stealing the space

"Nobody wants to be sold, nobody wants to be convinced." Positive adjectives create sales resistance before the specialist says a word.

Instead of "this is the best thing for retirees"
"It might not be the best thing ever for growth. But if your goal is really to make sure you and your wife have a check that lasts as long as you do, it might be worth at least exploring."
William, Oct 21 training

Hype the person, never the product. "He does this all day" is fine. "You have to do this, it's so good" makes it sound too good to be true before he presents anything.

Do not
  • Say the word annuity. If it slips, people bring twenty years of bad press to the call.
  • Tell a client story that did not happen to you. If you have one, tell it exactly as it happened, or say "a client William worked with."
  • Quote a rate, a bonus, or a return. Never. That is the specialist's screen, with their numbers in it.
  • Say "no fees," "you can't lose," "tax free," or "your money isn't tied up." Those are product claims, and some are wrong for some products.
06Book itTwo times. Real details. Then back to the mortgage.▶

Book it

The ask

Two times, never an open calendar

"When are you free?" gets "I'll let you know."

At the end of the call
"Remember that team I told you about? I'm going to set up a quick call so you get some free value from it. Does tomorrow at [time] or [day] at [time] work better?"
William, Oct 28 training
If they hesitate
"It doesn't hurt even if you have a plan already. What's it going to hurt if they can solve a problem? If not, it's 15 minutes and you walk away knowing you're in a good position."
Bear, setter, Oct 28 training
Don't hold up their day (only after the policy is written)
"I don't want to hold up your day. What I'll do is set a quick call for tomorrow, and you'll see what it would look like compared to what you're doing now. If it doesn't fit, we already have the insurance taken care of, so you're good either way."
William, Sep 30 training
In the portal

Book it inside the form

Your appointment form now books the specialist's calendar itself. Pick the day and time at the bottom, then hit Book & submit. It books under exactly the name, email and phone you typed, so type them carefully.

  1. First and last name exactly as the client says them. Their real phone number and their state. No made-up emails: leave it blank if they do not have one.
  2. Pick the time with the client on the line, and only offer times you can see open. Times show in Eastern, with the client's time under each slot when they live outside Eastern.
  3. Hit Book & submit. If you have their email, the confirmation goes to them. If you left it blank, it comes to you: read them the day and time and text it to them.
  4. If you see the old Calendly popup instead (some advisors), check that the name and phone on that screen are this client before you confirm.
The notes

What the specialist needs before he calls

Detailed notes are what get a file worked first. William has started calls without the spouse's name and with a balance that was off by about half. Tell them: "I'll pass along what you told me so you don't have to repeat it."

  • Both spouses' first names and ages, and every phone number you have.
  • Each account: type (old 401(k), IRA, brokerage, cash), roughly how much, where it sits, who manages it.
  • When they want to retire, or when they did.
  • Their exact words on 2028 and on the gap. The one thing that worried them.
  • Why they want the mortgage paid off.
  • Whether the word annuity came up, and anything they already own.
William's client calls, Oct 23 to 29
After

If they no-show

The portal emails them for you. Your job: one text, then the Rebook button on the file. No chasing, no "just checking in."

Submit an appointment →
07Objections on the setting callEight you will hear, and what to say.▶

Objections on the setting call

On a setting call, an objection usually means you skipped the gap. Answer it short, then book. Do not sell the product to get past it.

Most common

"I already have a financial advisor."

"That's awesome. We're not trying to replace your advisor. We're just trying to get a few at bats and be part of your team. What is the distribution plan he set up?"
William, Oct 14 and Oct 28 trainings

If you are setting for someone else, do not argue the advisor. Stay broad: ask about the distribution plan. Half the time they do not know it.

Scope

"I only want to talk about the mortgage protection."

"Happy to do that. The house is probably one of the bigger assets you have, right? Would it be a little weird not to look at the rest? If we're protecting one, why wouldn't we make sure all of it is protected for your family?"
William, Oct 28 training

Then go back to the mortgage. You asked once. That is enough.

Market

"The market always comes back."

"Timing's everything, wouldn't you agree? Would you be willing to work an extra five years if the market took a big drop right before you decided to retire? Or is that not an option for you?"
William, Sep 23 training
Details

"How does that work?" / "What's the rate?"

"That's a great question for the specialist. I'm not going to guess at a number and get it wrong. He works from your actual situation, not a brochure."
Adapted from William, Sep 16 training
The word

"Is this an annuity?"

"Yes, the income piece is usually an annuity. Think of it as a pension you set up for yourself. There are a lot of kinds, and some are a bad fit for some people. I'm not the expert, so I won't guess. That's what the specialist walks you through, and he'll tell you straight if it isn't a fit."
House answer

Never dodge it or say you are not sure what it is. Answer honestly, then hand it off.

Reputation

"I heard annuities are bad."

"Some are, for the wrong job. That's kind of like saying cars are bad. A truck and a sports car are both cars. The specialist figures out which one, if any, fits what you told me."
Adapted from William, Oct 14 training (cars clip)
Access

"I don't want my money tied up."

"Totally fair. That's exactly the kind of thing to ask him, he'll show you what stays available and what doesn't, in writing."
House answer

Do not answer liquidity yourself. Every product has rules on access; the specialist shows them.

Spouse

"I need to talk to my wife."

"Of course. Let's put it on a time she can be on too, so you both hear the same thing. [Day] or [day]? I'll pick from what's open."
House answer

"House answer" means William has not said this one word for word on a recorded call. It is the honest version of his rule: never dodge, never promise, hand it off. Everything else in this section is his, from the training calls.

08Would you put your own family in this?What it does, and what it gives up.▶

You set more when you believe in it.

Picture someone in your own family, 55 to 75, thirty years of savings, scared of watching it get cut in half again. If you would not mind them sitting down for 15 minutes to look at this, there is no reason to feel weird setting it for a stranger.

1

Income they cannot outlive

A self-funded pension. A lump sum becomes a paycheck for one or two lifetimes.

2

Protection from a loss they cannot afford

In a fixed indexed contract, a market drop does not lower the account through the index; that year just credits zero. Up years earn part of the gain, up to a limit. Fees for added features and early withdrawals can still reduce it.

3

A bigger check to the family

A death benefit that can go to the spouse or kids outside probate.

Agent side only

What it gives up

This is how the specialist builds trust on his calls. Know it so you never oversell it.

  • Less growth than the market in a big up year. "What breaks the too-good-to-be-true argument is that you get lower growth potential."
  • A surrender schedule, usually about ten years. Pulling more than the free amount early costs money.
  • Income from 401(k) or IRA money is taxed like the 401(k) would have been. Savings money is taxed differently; the specialist explains it.
  • Income and death benefit features usually carry a yearly fee.
  • A bonus is usually on the income base or vests over time. It is not cash on day one.
  • Guarantees depend on the insurance company's ability to pay.
  • It is the wrong tool for money they need in the next few years, or for someone who only wants growth.
William, Oct 21 live call and his closing calls

Never guarantee growth. Guarantee income. And on your call, the word "annuity" stays in your head, not in your mouth, unless they say it first.

09Where the conversations come fromThe call you are on, and the clients you already have.▶

Where the conversations come from

You do not need new leads. Every deal William closed this fall came from a mortgage protection agent or a referral. Start with the call you are already on.

#1

The call you are already on

Mortgage protection and life clients. Find the money in the inventory, open the door with 2028, hand it off. Free, and it is most of the business.

#2

Referrals and old clients

A client's parents, a sibling, an agent on another team. And the people you already wrote.

The check-in call
"Hey [name], it's [agent], your insurance agent. Just doing my check-in calls. How's the family? Everything still good with the policy? While I have you, let me make sure nothing's changed on your end, so I'm not under-protecting or over-protecting you."
Portal script, kept

Now you are back in the inventory. Run Find the money, then the 2028 question.

#3

They already own one

You can say the word here, because they said it first.

"Annuities have changed quite a bit since you got yours. Would you be open to a review, just to see what yours does today? Sometimes the old one is the better one, and he'll tell you that too."
Adapted from William, Oct 28 training

Put the carrier, the year and any surrender charge in the notes. Replacing a contract has rules; that is the specialist's call.

Do not
  • Buy leads. A bought lead is someone comparing you to four other agents.
  • Cold call strangers about retirement. The two sources above are warmer and free.
10Call modeOn a call right now? Just the moves.▶

Call mode

No scrolling, no theory. Five moves, in order.

Step 1 · in the inventory

Find the money

"What do you have that your family would inherit tomorrow if you died today? ... I want to make sure I don't overinsure you. Roughly how much, all combined?"
Step 2 · same inventory

The old account

"What did you do before this? What did you do with that old retirement account? Is it just sitting there unmanaged?"
Step 3 · after the retirement date

Open the door

"What's funny about 2008 and 2020 is both were presidential election years. Does it concern you that we're coming up on one in 2028?"
Step 4 · when they don't know

Build the gap

"How would it make you feel if you had to work an extra five years because you didn't prepare for 2028, and things did go sideways?"
Step 5 · end of the call

Hand it off and book

"Remember the retirement team I mentioned? I'm not a jack of all trades, and they do this all day. I'll set up a quick call so you get some free value. Tomorrow at [time] or [day] at [time], which works better?"
Tap if you need it The three buckets▶
"Why haven't you rolled that over yet? ... Most families find themselves in one of three buckets. Either they've already rolled it over, they didn't know they could, or they just haven't. Where do you find yourself?"

Under 59½A current employer's plan usually can't move. An old job's plan, an IRA or cash can. Ask about the old job.

Submit the appointment →
11What William correctedFrom the role plays. Skip the lesson he already taught.▶

What William corrected

Telling them what they need.
Phrase it as a question that leads them there. "You're telling them and not asking them questions."
Sep 16 training
Pitching the solution before the problem.
"You need to build the gap bigger. The gap needs to be so big that they're like, well, how do you save me?"
Oct 14 training
Saying "annuity" because you got excited.
Self-funded pension plan. Benefits, not features.
Sep 16 and Sep 23 trainings
Hyping the product.
Undersell the product, hype the person. Positive adjectives create resistance.
Oct 21 training
Demonizing advisors and fees.
"We want to be very careful on demonizing things like that, because it will paint you as the person trying to sell them. Instead, you educate."
Oct 14 training
Going for the booking before there is curiosity.
Wait for the "I don't really know." Then book.
Sep 16 training
Losing the mortgage sale in the retirement rabbit hole.
Find the money, note it, finish the mortgage. Bring it back at the end.
Sep 23 training
Setting it as a trust appointment, or a life insurance call.
Say what the call is: a short discovery call with the retirement team. On two client calls in late October, the family was confused about whether it was a life insurance call.
Oct 28 training and client calls
Training callsWednesday replays and recaps
Training calls

Every Wednesday call, with timestamps.

Newest first · full replay, recap and the chapter index
Loading replays…
ToolsLinks, forms, what a case pays
Ask William

Stuck on a call, or not sure what to say?

Ask here. Every question makes Wednesday's training better.

My Team

Who's setting, who's stalling.

Your agents' appointments with Set More Annuities. Names and statuses only; client details stay with the advisor.

Agents

Your roster

Loading your team…
Deals

Every appointment your team has set

ClientAgentStateAppointmentStatusSet
Loading…
Agents

Find an agent.

Name, email, phone. Tap to call or email.

Type a name to search.

✎ Notes.

your scratchpad. saves as you type. only on this device.
Private notes Saved
Autosaves to this device.

Settings.

your profile, notifications, integrations.

Profile

Update your details. These show up on every appointment you submit.

Notifications

Payouts.

commissions earned, paid, pending.
Pinnacle JotForm →
YTD
$0
loading...
Pending
$0
loading...
Avg per commission
-
loading...
Lifetime
$0
loading...

Monthly Earnings

Commission Records

DateClientAgentProductCarrierPremiumComp %Payout $Contract #StatusEdit

Pinnacle Commission Form.

log commissions here, then submit the official request to Pinnacle

Submission History

DateAgentClientProductPremiumComp %

All submissions.

every agent · every status · click a row to update
Total Submissions
0
all time
This Month
0
submitted in current month
Pipeline Value
$0
open + scheduled
Close Rate
-
across all agents
Agent Comm. Pending
$0
awaiting funding
Agent Comm. Funded
$0
funded by advisor
Advisor Comm. Pending
$0
awaiting funding
Advisor Comm. Funded
$0
funded

All submissions

Active All New Scheduled Reschedule No-show In progress Signed Closed Lost DQ Nurture
Prospect Temp State Deal Appt Status Comm. Actions

Agent performance.

submissions · close rate · revenue per agent · click a name to edit or see their emails

Leaderboard

Agent Email Registered Last Login Submissions Closed Close Rate Total Premium Total Commission Contract Status

Activation engine

Automated wake-up sequence for agents who signed up but never set. Max 8 sends a day, 3+ days between touches, stops when they submit.
AgentStageEmailsLast touchSequence

Analytics.

page views · CTA clicks · form submits · last 7 days vs 30 days
Events (7d)
0
last 7 days
Page Views (7d)
0
total /page hits
Sessions (7d)
0
unique tabs
Submissions (7d)
0
tracked submission_created

Top events (last 30 days)

EventCountLast fired

Top pages (last 30 days)

PageViews

Advisors.

promote agents to advisors · manage Calendly URLs and webhooks

All people

Name Email Role Calendly URL Webhook Active Actions

Questions.

what agents are stuck on · retarget the training here

All questions

Agent Question Topic Date Status Actions

Retirement drip.

Everything Pinnacle sends by email in one place: the "2028 Readiness" drip, the no-show follow-up, and client care for the people who already bought · from William at Pinnacle Wealth Group
Loading…
No-show emails: Loading…
Client care: Loading…
Queued
0
 
Sent (7 days)
0
 
Booked calls
0
from the drip
Replies
0
 

What each campaign produced (people who were ever on it)

CampaignPeopleActive nowSentBookedRepliedBecame a clientUnsubscribedBounced
Loading…

People

0 selected
PersonStatusProgressNextSource
#SubjectLookSends
Emails 1 to 9 go out every 3 to 4 days. Emails 10 to 15 are the monthly check-ins after that. Plain = looks like a personal note from you. Branded = Pinnacle header, chart or photo, and a gold "book" button. Tests go to your own inbox only.

Next 30 days

Birthday notes on the day, holiday notes, and the yearly statement note from the 10th of each client's statement month. Nothing here sends while the switch is off.

    Market notes

    A note you approve goes to every eligible client over the 18 days after its send date. Same copy rules as the drip.

    Clients

    ClientEmailClient sinceStatementBirthdayCarrierStatusSent

    Recent client emails

    WhenClientKindSubjectStatus

    Sweep the portal

    Adds no-shows and reschedules that have gone quiet for 14+ days, plus everyone in nurture or lost. Anyone with a live appointment, an active call, or a closed deal is skipped. Disqualified people come in held for your review.

    Add one person

    For a referral or someone you talked to who never booked.

    Upload a list (CSV)

    Needs an email column. First name, last name, phone and state are picked up if present. Duplicates, your agents, opted-out people and bad addresses are skipped automatically. Check first, then import.

    Latest activity

    WhenWhatWhoDetail

    No-show emails

    When a client misses a call with you and the file is marked No-show, email 1 goes out right away and 4 more follow over 14 days. They stop the moment the client rebooks, becomes a client or starts talking with you, or if you move the file to nurture. After the last one, the client goes back on the 2028 drip.

    Where you're licensed

    The drip only emails people who live in a state on this list. Everyone else waits under Held with the reason spelled out. Add a state here and the people waiting there start getting emails on their own. Use 2-letter codes separated by commas, or type ALL to email people in every state (including people with no state on file).

    Pace and timing

    The new Pinnacle sending domain earns trust slowly. Start around 25 a day and raise it a little each week if bounces stay low.

    How it protects you

    Weekdays only, inside each person's own time zone, and only to people in your licensed states. Stops by itself the moment someone books, replies, unsubscribes or bounces. Anyone who books with you or is working with an advisor is skipped before every send. If bounces pass 5% or spam complaints pass 0.3% in a week, it switches itself off and emails you.

    Preview

    ★ Agent Leaderboard.

    your team. your numbers.
    Setters on the Board
    0
    set an appointment this month
    Appointments Set
    0
    this month
    Month Leader
    Up for grabs
    first set takes it

    The setting board

    Sets ▼ Held
    # Setter Appointments Set Held Last Set

    ↑ tap "Snap stats" then take a screenshot to share, clean numbers, no commission splits or comp rates exposed.

    ☀ Today.

    one list. one decision per deal. press ⌘K to jump anywhere →
    Came In Today
    0
    new sets from agents
    Need An Outcome
    0
    booked or mid-sequence
    Chasing
    0
    no-shows on the rebook sequence

    My pipeline.

    prospects assigned to you · update status · mark commissions paid
    Total Assigned
    0
    all time
    Open Pipeline
    0
    pending + scheduled
    Closed
    0
    conversion rate
    Total Premium
    $0
    across closed deals
    Commission Owed
    $0
    closed but not yet paid
    Commission Paid
    $0
    marked paid out

    Assigned submissions

    All Pending Scheduled Reschedule No-show In progress Signed Closed Lost DQ Nurture
    Prospect Temp State Deal Appt Status Comm. Actions